Privacy Policy

RP Wellness is responsible for processing your personal data in accordance with the UK General Data Protection Regulation, known as UK GDPR, and the Data Protection Act 2018.

RP Wellness is the trading name of Wellcore Innovations LTD.

Business address: 05 northern court, Bulwell, Nottingham, NG5 8QH

If you have any questions regarding this Privacy Policy or your personal information, you can contact us using the details below.

Email: Luxesolutions@proton.me

WhatsApp: 07493 815016

We may collect the following information when you use our website, contact us or place an order:

Full name, billing address, delivery address, email address, telephone number, order history and payment information processed securely through our payment providers.

We may also collect your IP address, device and browser information, and website usage data through cookies and analytics.

We use your information to process and deliver your orders, manage your customer account, respond to customer enquiries and provide customer support.

We may also use your information to improve our website and services, prevent fraud, protect our business, meet our legal obligations and send marketing communications where you have provided consent.

We do not store your full payment card details.

Payments are securely processed by trusted third-party payment providers.

If you choose to subscribe to our marketing communications, we may send you information about new product launches, promotions, exclusive offers and company news.

You can unsubscribe from marketing emails at any time using the unsubscribe link included within our emails.

We only share your information where necessary.

This may include sharing information with delivery companies, payment providers, website hosting providers, professional advisers where legally required and government authorities where required by law.

We never sell your personal information to third parties.

Our website uses cookies to improve your browsing experience and understand how visitors use our website.

Cookies help us remember your preferences, improve website performance, analyse website traffic and provide a better customer experience.

You can manage cookie preferences through your browser settings.

We take appropriate technical and organisational measures to protect your personal information against unauthorised access, loss, misuse or disclosure.

While we take every reasonable precaution, no internet transmission can be guaranteed to be completely secure.

We only retain personal information for as long as necessary to fulfil your orders, meet legal and accounting requirements, resolve disputes and enforce our agreements.

When information is no longer required, it will be securely deleted or anonymised.

Under UK GDPR, you have the right to access your personal information, correct inaccurate information, request deletion of your information, restrict processing, object to processing, request data portability and withdraw consent where processing is based on consent.

To exercise any of these rights, please contact us using the details above.

Our website may contain links to third-party websites.

We are not responsible for the privacy practices or content of external websites.

Our website and products are not intended for individuals under the age of 18.

We do not knowingly collect personal information from children.

We may update this Privacy Policy from time to time.

Any changes will be published on this page together with the updated revision date.